Insights
LB3 understands the enterprise technology market, what buyers want, what providers can deliver, and how to develop the legal framework to support enterprise goals. We share our insights, and those of our affiliate, TechCaliber Consulting, LLC (“TC2”), in the podcasts, articles, and white pages noted below. Don’t see what you are looking for? Use our search feature or suggest a topic by reaching out at info@LB3law.com. Want to be the first to learn of new podcasts and information? Subscribe to Staying Connected.
CCaaS and UCaaS Sourcing: How to Compare Offers, Not Stories
Sourcing CCaaS and UCaaS can appear straightforward, that is until the proposals arrive. If customers don’t force comparability early, the decision can turn into a contest of narratives instead of a rigorous evaluation of cost, scope, accountability and operating risk. In this 11-minute episode of Staying Connected, Tony Mangino is joined by TC2’s Julie Gardner to discuss how customers […]
From Invoice Fire Drill to a Baseline You Can Trust
A polished report, monthly invoice or TEM dashboard doesn’t necessarily give customers a baseline they can trust. In complex technology environments, contracts, invoices, inventories and ownership records often drift apart as services change, sites move and suppliers bill differently. When the baseline is wrong, strategy, sourcing decisions, savings targets, and budgets are built on shaky […]
How to Turn a Network Rate Review into Real Leverage
A rate review is more than a routine supplier meeting. Done poorly, it can produce a modest price reduction while giving the supplier more term, more commitment and better control over the next negotiation. Customers need to understand the baseline, market position, service mix and strategic roadmap before trading flexibility for short-term savings. In this […]
How to Make a Global Network Roadmap Executable
A network transformation roadmap can look robust on a slide, but if enterprise customers go to market before all the details, steps and sequencing are clear, the sourcing process can quickly expose gaps in the baseline, stakeholder alignment, contract timing and migration readiness. In this 8-minute episode of Staying Connected, Tony Mangino is joined by TC2’s Brent Knight to […]