Transforming the Enterprise Communications Infrastructure of a Fortune 500 Global Freight and Logistics Company
Problem
A Fortune 500 global freight and logistics company needed to outsource its enterprise communications infrastructure but faced a highly complex transition. The challenge included modernizing an aging communications environment, managing a wide array of network and voice services, and structuring a long-term agreement that balanced flexibility, cost efficiency, and evolving technology needs. The enterprise required a comprehensive, multiservice outsourcing arrangement covering network, voice, security, and unified communications. The client sought to minimize capital expenditures and upfront costs while maintaining flexibility over a six year contract.
Modernizing legacy communications – strategy to transform communication infrastructure while controlling costs.
Solution
LB3 led the procurement and negotiation process through successful contract execution. The resulting six year, enterprise wide agreement encompassed data network services, a full wireless LAN refresh, LAN management, voice and data equipment and software maintenance, IP address management, voice and data transport, managed security services, telecom expense management, and the design, implementation, and hosting of a transformative unified communications platform. LB3, in close partnership with the client, structured a deal framework that balanced flexibility, reduced capital obligations, and delivered competitive commercial terms aligned with the client’s long-term technology strategy. Working in tandem with the client’s internal team, LB3 helped achieve a competitive total cost of ownership and return on investment.
LB3 helped achieve a competitive total cost of ownership and return on investment.
Results
Achieving a competitive total cost of ownership and strong ROI was essential to meeting both executive and operational goals. This required carefully balancing deal flexibility, minimizing upfront capital expenditures, and securing favorable commercial terms aligned with the client’s long-term technology strategy.
A transformative unified communications platform positioned the company for future growth and modernization, replacing legacy systems with scalable, integrated technology.