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Blood from Stones: Reducing Telecom Costs in 2012

The Yale Club, New York, NY.   Enterprise Users joined LB3 and TC2 for a “Customer Only” conference in New York City on March 20, 2012, dedicated to helping large, experienced users who want to move beyond the “low hanging fruit” when it comes to saving money on telecom procurements. We […]

Current Issues with Internet and Wi-Fi for Hotels and Restaurants

Hospitality Law Conference, Houston, TX –  Marc Lindsey.   Hotels, restaurants, and other for-profit establishments that are open to the public can attract more customers and enhance the customer experience by offering wireless (i.e., Wi-Fi) Internet access to visitors (especially if it’s free); but the legal and business risks of doing […]

Verizon’s New Online Master Terms Highlight Risks of Online Service Agreements

Enterprise customers beware: What’s in your contract may not determine what happens with your actual service. No Jitter (www.nojitter.com) Justin Castillo Service guides and other Internet-based agreements that “supplement” a customer’s contract are among the most challenging aspects of network services agreements. They allow carriers to change existing provisions unilaterally […]

Ten New Year Resolutions for the Enterprise

Resolve to take these steps to strengthen your hand when dealing with the carriers. No Jitter (www.nojitter.com) Justin Castillo The New Year offers a chance to work on curing bad habits and to develop some good ones to replace them. In that spirit, here is a list of resolutions that […]