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The Complexities of BYOD

Staying Connected Webinar Series –  Justin Castillo.   Bring Your Own Device, a.k.a. BYOD, means different things to different people. For some, it is a way to give greater flexibility and choice to users, leading to greater end-user satisfaction and productivity. For others, it is a path to lower costs and […]

How Do You Know What Your TEM Doesn’t Know?

Relying on telecom expense management without any kind of backstop could result in missed savings and optimization opportunities. www.nojitter.com Justin Castillo An employee of a large enterprise customer recently explained that his company no longer audits its telecom agreement because they have telecom expense management (“TEM”) software/services, and TEM “catches […]

AT&T Bites the Hands that Feed It … Again!

No Jitter (www.nojitter.com) Hank Levine Some of you may have read that on a recent call discussing its latest financials AT&T’s CFO proudly reported that business service revenues experienced their “best growth rate in 4 years, down only 0.3% compared to a decline of 4.4% in the year-ago quarter. And […]

Verizon Wants to Exploit Your Confidential Information

The Voice Report Justin Castillo and Ellen Block A confidentiality landmine is lurking in pending changes to Verizon’s online terms and conditions. Verizon issued a notice on May 17 regarding the changes, and close examination reveals that effective June 1, 2012, customers who agree – knowingly or otherwise – to […]