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AT&T Expands Withdrawal of Service Matrix

Webtorials –  Deb Boehling & Janis Stephens.   AT&T to Withdraw Broadly Used Non-Ethernet Access, Non-Ethernet Private Line and Non-IP Toll-Free Service In early December, we let you know about AT&T’s Withdrawal of Service Matrix. We expressed surprise that only POTS/TDM telephony voice services were included in AT&T’s December 3rd chart, […]

AT&T Issues Withdrawal of Service Matrix

Webtorials –  Deb Boehling & Janis Stephens.   AT&T Gives a Hint on When it Plans to Discontinue Key Voice Services Many Enterprise customers understand the dangers of the carriers’ online terms and changes to them, but few have time to keep up with it all. A recent move by AT&T […]

How to Avoid eRate Rule Violations

eSchool News Steve Rosen & Colleen Boothby The FCC is investing millions of dollars to remove eRate waste, fraud, and abuse. Here’s how to make sure you’re not caught in its net. eRate-violationsThis summer, the Federal Communications Commission (FCC) created a Universal Service Fund (USF) Strike Force, which is tasked […]

Verizon Rapid Delivery – Not SO Fast

CCMI Laura McDonald & Deb Boehling How Rapid Delivery works, the services it impacts and, most importantly, the steps you should take if you do business, or are thinking of doing business, with Verizon. Long delivery times are among customers’ biggest complaints about their telecom vendors, so Verizon’s “rapid delivery” […]