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What the FCC’s “Open Internet” Ruling REALLY Means for the Enterprise

Webtorials –  Colleen Boothby.  For enterprise customers, there’s no question that the FCC’s net neutrality decision tomorrow will be historic. (And no, not just because it’s one of the very, very few times that the lobbying juggernaut of cable+telco hit a wall.) The decision is a long overdue, formal acknowledgment […]

How Service Provider Agendas Affect Enterprise Customers

No Jitter –  Hank Levine.   Carriers and their enterprise customers agree on the need to migrate from TDM to IP but disagree over the specifics. LB3’s Hank Levine takes a look at their agendas with regard to the following, and what they mean for you: The TDM-IP migration Net neutrality […]

AT&T Expands Withdrawal of Service Matrix

Webtorials –  Deb Boehling & Janis Stephens.   AT&T to Withdraw Broadly Used Non-Ethernet Access, Non-Ethernet Private Line and Non-IP Toll-Free Service In early December, we let you know about AT&T’s Withdrawal of Service Matrix. We expressed surprise that only POTS/TDM telephony voice services were included in AT&T’s December 3rd chart, […]

AT&T Issues Withdrawal of Service Matrix

Webtorials –  Deb Boehling & Janis Stephens.   AT&T Gives a Hint on When it Plans to Discontinue Key Voice Services Many Enterprise customers understand the dangers of the carriers’ online terms and changes to them, but few have time to keep up with it all. A recent move by AT&T […]

How to Avoid eRate Rule Violations

eSchool News Steve Rosen & Colleen Boothby The FCC is investing millions of dollars to remove eRate waste, fraud, and abuse. Here’s how to make sure you’re not caught in its net. eRate-violationsThis summer, the Federal Communications Commission (FCC) created a Universal Service Fund (USF) Strike Force, which is tasked […]

Verizon Rapid Delivery – Not SO Fast

CCMI Laura McDonald & Deb Boehling How Rapid Delivery works, the services it impacts and, most importantly, the steps you should take if you do business, or are thinking of doing business, with Verizon. Long delivery times are among customers’ biggest complaints about their telecom vendors, so Verizon’s “rapid delivery” […]