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When a Supplier Transition Makes Sense

Enterprises often face a difficult choice – keep my incumbent supplier or migrate services to another provider. Change can be risky and your incumbent provider knows it. But sometimes, it makes sense to make a transition. Maybe your company is contemplating a network transformation, or you’re dissatisfied with the current […]

What the Equifax Hack Means to You

Equifax, one of the country’s largest credit reporting agencies, revealed that the private information of some 143 million consumers had been compromised as a result of a data breach. Was this hack avoidable? Could Equifax have done a better job of notifying the affected parties? What happens next? Listen to […]

Regulatory Fees – the Mysterious Telecom Budget Buster

Chances are you don’t spend much time and effort assessing the impact that regulatory fees have on your telecom budget. Even sophisticated buyers of telecom services have a difficult time understanding what regulatory fees are – Federal Regulatory Fee? Carrier Cost Recovery? Telecommunications Relay Service? – and most believe there’s […]

Don’t Ignore AT&T’s Latest Business Service Guide Update!

No Jitter.   Read your July 17 AT&T email (“AT&T Business Service Guide – Subscription Notification of Change”) to discover how the carrier treats new network and data security responsibilities. Keeping up with changes to online terms that the big guys – AT&T, Verizon, and CenturyLink – make is a must. […]

Why Enterprises Can’t Ignore the Net Neutrality Debate

Net Neutrality is about how internet service providers (“ISPs”) located in the United States control access to their subscribers and (understandably) want rules that will let them monetize that control. Many enterprises think this is strictly a consumer issue, where customers of Netflix or Amazon would have a very different […]