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Contracts and SLAs in the SD-WAN Environment

An SD-WAN enabled network transformation raises unique issues about the way enterprise customers source and contract these services. Getting what you bargained for during contract negotiations is paramount. But so is maintaining flexibility in your legal arrangements to ensure that your organization maximizes the benefits of moving your network to […]

How to Negotiate a Cisco Enterprise Agreement

Cisco Enterprise Agreements (“EAs”) are becoming an increasingly popular vehicle for purchasing and consuming software products and services from Cisco. The general concept is that – rather than purchasing individual software products and associated software maintenance on a unit by unit basis – the enterprise pays Cisco an upfront fee […]

Technology Transitions: What Every Enterprise Needs to Know

All the major carriers are eager to dismantle their old school TDM networks and push customer demand away from “legacy” services like PBX trunks, DID service, PRIs, DS1s and DS3 – even some older Ethernet services – and towards equivalent services in an all-IP environment. But what if your network […]

Net Neutrality

Net Neutrality is about how internet service providers (“ISPs”) located in the United States control access to their subscribers and (understandably) want the FCC’s rules to let them monetize that control. Many enterprises think Net Neutrality is strictly a consumer issue, where customers of content providers like Netflix or Amazon […]

Trends in Enterprise Mobility Pricing

The pricing trends in the enterprise mobility market are generally favorable for companies willing to act. For example, cost-effective plans with pooled data and unlimited voice and messaging are rapidly becoming the norm and have shifted the need for optimizing voice plans to optimizing data plans. In addition, historically high […]