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Resolving Billing Issues with Service Providers Takes Time

Historically, resolving billing issues with service providers used to take a few months and were handled directly by an enterprise’s assigned account team. The account teams knew you, knew your company, and most importantly, knew your specific contract terms and conditions. But things have changed. Today that timeframe has grown […]

Wireless Optimization

It’s surprising, but big cost savings continue to be available by optimizing U.S. wireless rate plans, features, and other services. As rate plans have changed, the days of optimizing voice pools have given way to analyzing data pools, international roaming plans, and the numerous add-ons and features that drive up […]

SD-WAN: How to Get out of the Starting Gate

Network World.   SD-WAN’s potential to improve network performance is real – but migration to it also has its challenges. In 2018, the current darling of digital transformation in network circles is SD-WAN. Hype aside, SD-WAN solutions, coupled with a significant shift to Internet transport for a company’s network access, offers […]

A Commonsense Approach to Data Security for IT and Telecom Agreements

One of the most hotly contested subjects when negotiating telecom and IT master agreements is a service provider’s obligations to protect its customer’s data, particularly highly sensitive data like Personally Identifiable Information, or “PII.” Stakes are high, as seen by the Equifax breach or the SONY hack, so these issues […]

Why Use an Advisor?

In this final installment in our Staying Connected series “Staying Ahead of the Demand for Network Cost Savings,” we discuss the value and benefits that enterprises realize by engaging outside help for their cost reduction efforts. Listen to this 12 minute podcast as Jack Deal, one of TC2’s Managing Directors, […]