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The Insatiable Appetite for Data and How Enterprises Can Avoid Over-Sharing

Lately we’ve witnessed a torrent of revelations about the collection and sharing of user information by technology companies, and with so much information being shared it seems like a new data privacy scandal erupts almost daily.  As an enterprise, you need to be aware of what’s happening because it could […]

7 reasons IT services deals fail – and how to resolve disputes

In the world of IT and telecom services, deals occasionally break down.  When this happens, the customer-supplier relationship is sorely strained.  Working through these challenges while also handling day-to-day vendor management is time consuming, often with negligible performance improvements, which only exacerbates customer dissatisfaction.  This article highlights common causes of […]

The California Consumer Privacy Act of 2018 (“CCPA”) and How It Affects Your Service Provider Agreements – A Beginner’s Guide

It’s long been known that U.S. regulation of enterprises’ handling of personal information (PI) they collect is – except for specialized circumstances – light-handed.  To be sure, some specialized requirements exist.  Health information is subject to specific regulation under the Health Information Portability and Accountability Act (HIPAA); financial institutions have […]