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The Impact of the Calero and MDSL Merger

On November 19, Calero and MDSL, two pretty significant Telecom Expense Management (TEM) companies, announced plans to merge.  The deal is being led by Oak Hill and Riverside Partners and is expected to close in late Q4 of this year or early Q1 of 2020. Listen to this 6 minute […]

Common Problems and Opportunities with your Network Transport Expenses – Part 2

In this podcast, TC2’s Theresa Knutson and Julie Gardner, leaders of TC2’s contract compliance and optimization practice, continue their discussion with Joe Schmidt about some common problems and opportunities enterprises face with network transport expenses. Listen to this 9 minute podcast as Theresa and Julie describe how billing disputes are […]

Common Problems and Opportunities with your Network Transport Expenses – Part 1

Enterprises face many increasingly complex issues trying to manage network transport expenses.  The issues range from how to process credits, dispute charges, and manage internal Telecom Expense Management and Accounts Payable processes, and as service providers slash account teams the responsibility for resolving these issues has been pushed back to […]

Optimizing the End-User Experience – part 2

In part two of our podcast about optimizing the end-user experience, we take a look at the possible tools, technologies, and services that are now available to this end.  In particular, we examine the use of Cloud-Exchange service providers and Infrastructure Management solutions in the enterprise. Listen to this 8 […]

Commission Sides with SIP Trunk and VOIP Users on 911 Fees

In a victory for enterprise users that rely on SIP trunking and other VOIP services, on October 30, 2019, the FCC released a Declaratory Ruling stating that states and municipalities “cannot charge the same class of subscribers total 911 fees that are higher for VoIP services than for traditional telecommunications […]

IoT – The Interdependence of (Numerous) Transactions

IoT, or the Internet of Things, is an ecosystem of sensors, monitors, and smart devices that collect and share data wirelessly, without human intervention.  But IoT could also be an acronym for the Interdependence of Transactions because the IoT ecosystem involves numerous individual components that have to work together. Listen […]