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Negotiating Customized IT Services Deals

Many of the large systems integrators’ recent financial results indicate that large enterprises are increasingly turning to global system integrators, outsourcers, and professional services firms to deliver their IT functions and strategic projects, combining traditional IT outsourcing with large, transformational IT programs. In this 10-minute podcast, Ben Fox, one of […]

Verizon Pads Its Bottom Line by Imposing Economic Adjustment Charge

Telecom vendors love to pile on charges that fall outside the rates for services that enterprise customers work hard to negotiate and lock down in their agreements.  Although vendors give these add-on charges official-sounding names, they are nothing more than made-up, add-on charges that improve vendors’ revenue and compromise customers’ […]

SASE or SSE? Don’t let hype distract from enterprise needs.

Not every vendor can deliver full secure access service edge (“SASE”) service, and that’s OK. Not every enterprise wants, needs, or can implement it. The SASE model combines network security functions with WAN capabilities, delivering the security elements in the cloud and using SD-WAN at the edge or in the cloud. Key […]