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Reflections on Twenty Years of Change

Ahead of his retirement from TC2 at the end of this month, Joe Schmidt talks to Ben Fox about how the communications industry that we work in has evolved over his 21+ years with TC2, and how we’ve evolved with it – from the network services that preceded MPLS, through […]

ChatGPT’s Implications for Networking and Communications – Part 2

ChatGPT and other AI systems continue to captivate IT executives but have also caught the attention of governments and government agencies that want to keep the technology in check.  A successful deployment of these AI systems can offer massive productivity gains, but caution is required because untrained GPT systems can […]

How to Navigate the Co-management Conundrum in MSP Engagements

For IT and communications services, how you set up your outsourced management and service delivery arrangements with your chosen managed service (MSP) partner is pivotal to securing and maximizing the benefits of outsourcing.  This includes the smoothness of any transformation from in-house support or, thereafter, the transition from one MSP […]

AI is Already Affecting IT Services and Providers

AI is predicted to fundamentally alter the delivery of IT services.  Early use cases include enhanced service desk support, Application Development and Maintenance (ADM) and the optimization of cloud services.  In this 12-minute podcast, Ben Fox, one of TC2’s Managing Directors discusses with Tony Mangino these early use cases and […]