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Verizon & HCL Announce Strategic Partnership

In this episode of Staying Connected, we discuss the recently announced global strategic partnership between Verizon Business and HCL.  The announcement indicates that Verizon will lead sales and customer acquisition efforts for Managed Network Services while HCL will lead implementation and ongoing solution support. In this 10-minute podcast, Managing Directors […]

Navigating the Co-Management Conundrum

On this episode of Staying Connected, we’re going to dig deeper into a recently published Network World article about how to navigate the co-management conundrum in managed service provider (“MSP”) engagements.  MSP refers to the partners many enterprises seek to optimize the cost and service for the delivery and management […]

Has My Provider Gone “MAD”?

ICT service providers spin-off entities and services, acquire others, go into bankruptcy, and merge.  When contracting with a provider, you need to take steps to ensure these changes don’t adversely impact your deal and the services you are purchasing.  More importantly, you need to think about what you can do […]

September 21, 2023 – Minneapolis TC2/LB3 Conference

Our agenda for this half-day event includes: Effective strategies for the sourcing and deployment of Unified Communications (UC) solutions How to conduct successful network services RFPs and contract solutions with a special focus on Internet First strategies How to take control of your TEM and IT Expense Management tools so […]

Lumen’s New Rate Increase

Companies are always on the lookout for unexpected increases in their telecommunications spend and today, in this uncertain environment, it is more important than ever to maintain vigilance. Case in point: buried in customers’ May 2023 invoices Lumen provided notice that they would be increasing rates for out-of-term services by […]

Planning for Success with Good ICT Document Retention Practices

No matter what type of ICT deal you’re negotiating, understanding the full scope of facts and documents underlying your contract can be challenging, but is critical.  In this 8-minute podcast, LB3 Partner Deb Boehling, and TC2 Director Keith Cook join Sara Crifasi to offer tips on what enterprises should consider […]