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November 26, 2024
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One of the challenges and advantages of Information and Communications Technology (ICT) is that the technology is always changing. The need to communicate in real time and to share information, however, does not change. It’s importance just grows. As we close out the first quarter of the century, we reflect […]
At TC2 we continue to see IT outsourcing as an important and growing space for enterprise customers. Recent engagements confirm the shift away from “factory” style managed services toward dedicated staffing models as well as the evolution of IT tooling approaches and the rise of the experience level agreement (XLA). […]
What do all the telcos including AT&T, Lumen and Verizon have in common? That’s right, they all rely on service guides and online terms. Not to be outdone, you’ll now also find these shadow provisions in your deals with Avaya, Cisco, Nice, Palo Alto, Z-Scaler…the list goes on. In this […]
In March 2025 LB3’s Andrew Brown and TC2’s Tony Mangino return as featured presenters at the Enterprise Connect 2025 conference. Join Andrew and Tony for their sessions An Effective Roadmap for E911 Compliance in Your Enterprise, and Transformation of Enterprise Networks: Implementing Internet-First Strategies & SD-WAN. Additional details will be […]
The latest Market Guide for Telecom Expense Management Services from Gartner is out and includes market trends and customer feedback on the major providers in the Telecom Expense Management (“TEM”) services space. In this 12-minute podcast, Theresa Knutson and Julie Gardner join Tony Mangino to discuss the latest from Gartner […]
The rapid pace of technology change coupled with a corresponding shift in the supplier landscape is driving the need for a fresh look at how to leverage RFPs to achieve improved ROI. In this 9-minute podcast, Larry York joins Tony Mangino to discuss this new sourcing paradigm and how to […]
November 26, 2024
December 10, 2024
January 2, 2025
January 8, 2025
