Should You Pay for a Vendor Support Team?

There are many changes taking place at some of the top network service providers that are impacting the enterprise and forcing companies to take a close look at their service support needs.  Many organizations have seen their once reliable vendor support rapidly decline as service providers reduce support staff. 

In this 10 minute podcast TC2’s Theresa Knutson, Bryan Carriker, and Joe Schmidt discuss this changing dynamic and offer guidance on the steps you can take to maintain your account support. 

Listen now…