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Pendulum Swings for Managed Services
2024 is a year of customer/user experience. In this 12-minute podcast, Frank Zagrodnik and Bryan Carriker join Sara Crifasi to discuss how enterprises continue to evolve their use of outsourced managed network service (MNS) arrangements, including co-management models – where the customer and provider collaborate on delivering certain functions deemed critical to the business. Changes in the provider landscape will accelerate this review, and combined with ever-evolving automation, machine learning and AI tools will provide ample opportunity for enterprises to examine their needs and obtain the savings and the end user experience they require from their MNS provider and solution.
If you would like to learn more about our experience in this space, please visit our Managed Services & Outsourcing and Success Stories webpages.
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