How Service Provider Agendas Affect Enterprise Customers

No Jitter – 
Hank Levine.  

Carriers and their enterprise customers agree on the need to migrate from TDM to IP but disagree over the specifics.

LB3’s Hank Levine takes a look at their agendas with regard to the following, and what they mean for you:

• The TDM-IP migration
• Net neutrality
• Surcharge increases
• Shifting regulatory responsibilities to the customer via contract terms
• “Hidden” terms and conditions in Service Guides, AUPs and click-through licenses

The carriers like to say their only agenda is to serve their customers. That’s true. And it’s fine, so long as you don’t mind being lunch.

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