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October 10, 2024
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December 10, 2024
This year, several LB3 and TC2 colleagues attended the annual Enterprise Connect conference – a massive event focused on communications, collaboration and CX for enterprise customers. Enterprise Connect provides a venue for customers, service providers, and subject matter experts to explore new service offerings and network with others in the […]
TC2 is pleased to announce the launch of our IT Cost Management (ITCM) practice that consolidates key service lines focused on rapidly delivering and sustaining IT cost savings for our clients. In this 9-minute podcast, ITCM practice lead Theresa Knutson joins Tony Mangino to discuss core competencies and specific focus […]
At the core of most, if not all, outsourcing initiatives is the desire for innovation that will deliver radical change and improvement in the delivery of IT services and support. The reality is that this outcome becomes aspirational when confronted with the need to simply “keep the lights on”. In […]
On the telecom regulatory front, the FCC is formally reinstating a new set of net neutrality rules that reignites what is a highly controversial, on-again/off-again debate regarding the regulation of broadband Internet access services (BIAS). In this 10-minute podcast, Steve Rosen and Sara Crifasi join Tony Mangino to explain the […]
Cost of living adjustments, or COLA, are always a key topic in outsourcing contracts, and their presence in negotiations has only been exacerbated with COVID and recent general inflationary pressures. In this 7-minute podcast, Ben Fox joins Sara Crifasi to discuss service providers’ recent struggles with COLA and how enterprise […]
As enterprise customers know, layoffs and downsizing are a constant part of the ICT provider business lifecycle. Recently, Lumen announced that it will be reducing its staff by approximately 7%, and enterprises may feel the impact of the provider’s decreased headcount. In this 5-minute podcast, TC2’s Brent Knight joins Sara […]
October 10, 2024
October 17, 2024
November 19, 2024
November 26, 2024
December 10, 2024
