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Category: Podcasts

Announcing TC2’s IT Cost Management Practice

TC2 is pleased to announce the launch of our IT Cost Management (ITCM) practice that consolidates key service lines focused on rapidly delivering and sustaining IT cost savings for our clients. In this 9-minute podcast, ITCM practice lead Theresa Knutson joins Tony Mangino to discuss core competencies and specific focus […]

The Search for Innovation in Outsourcing Services

At the core of most, if not all, outsourcing initiatives is the desire for innovation that will deliver radical change and improvement in the delivery of IT services and support.  The reality is that this outcome becomes aspirational when confronted with the need to simply “keep the lights on”.  In […]

Net Neutrality and the Open Internet

On the telecom regulatory front, the FCC is formally reinstating a new set of net neutrality rules that reignites what is a highly controversial, on-again/off-again debate regarding the regulation of broadband Internet access services (BIAS).  In this 10-minute podcast, Steve Rosen and Sara Crifasi join Tony Mangino to explain the […]

Coping with COLA in your Outsourcing Deal Negotiations

Cost of living adjustments, or COLA, are always a key topic in outsourcing contracts, and their presence in negotiations has only been exacerbated with COVID and recent general inflationary pressures. In this 7-minute podcast, Ben Fox joins Sara Crifasi to discuss service providers’ recent struggles with COLA and how enterprise […]

Lumen’s Recent Layoff Announcement

As enterprise customers know, layoffs and downsizing are a constant part of the ICT provider business lifecycle. Recently, Lumen announced that it will be reducing its staff by approximately 7%, and enterprises may feel the impact of the provider’s decreased headcount. In this 5-minute podcast, TC2’s Brent Knight joins Sara […]

Farewell to AT&T Corp.

AT&T is quietly proceeding with a corporate restructuring that will, in AT&T’s words, involve a series of internal transactions that “merges AT&T Corp. out of existence”.  AT&T has not made any flashy announcements about this change.  Instead, they have added one line to relevant invoices telling customers that “effective May […]