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In May 2018, the European Union adopted the General Data Protection Regulation (GDPR) to provide sweeping data protections for consumers. It didn’t take long before this type of regulation made its way to the US, first landing in California Consumer Privacy Act (CCPA), and similar laws are now rolling out […]
In this 6 minute part two of the two-part podcast, LB3 Partners Deb Boehling and Laura McDonald discuss with TC2’s Joe Schmidt what new state data protection Acts mean for enterprise buyers of technology. Laura and Deb outline the contracting obligations enterprises must follow to comply with these Acts … […]
About five years ago AT&T and Verizon announced with great fanfare their strategic business expansion into the world of content development. The carriers spent billions of dollars and had to overcome fierce regulatory resistance to acquire companies such as Time Warner and Yahoo. Roll forward to 2021 and both companies […]
A profound difference in the construct of service level agreements (SLAs) between managed services and outsourcing deals and network transport SLAs is that SLAs are more custom to a particular contract or customer. Knowing what to measure and how to measure it, however, can be challenging. In this 10 minute […]
Wide Area Network service levels are critically important for helping keep an enterprise’s network humming. Unfortunately, SLAs are not always well understood. The key point of SLAs is to cover all services, end-to-end, and for the supplier and enterprise to have a clear understanding of who is accountable for the […]
When buying technology or ICT services, issuing an RFP to qualified suppliers is a great way to help frame out requirements and then do a fair, apples to apples comparison of the proposals you receive. Astute companies also use RFP processes to identify and deliver innovation in IT services and […]
October 10, 2024
October 17, 2024
November 19, 2024
November 26, 2024
December 10, 2024
