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Category: Podcasts

Another Data Breach May Put Enterprise and Individual Data at Risk

An entity called National Public Data was recently victimized by what may be the second-largest data breach in history, impacting both individuals and enterprises. As data breaches seem only to increase in frequency, enterprise customers can’t rely on service providers alone to keep their data safe—they must be proactive about […]

Risky Business – AI in Your Contact Center

AI continues to drive innovation in the Contact-Center-as-a-Service (CCaaS) space, significantly improving agent efficiency and customer experience.  However, the use of AI in CCaaS solutions, while almost ubiquitous, is not without potential risk to the enterprise. In this 10-minute podcast, Laura McDonald joins Tony Mangino to discuss pending legal actions related to […]

AT&T Suffers Yet Another Major Data Breach

AT&T recently revealed that it suffered a major data breach affecting nearly all of its wireless subscribers, making this one of the largest communications data breaches in recent history. While data breaches are all too common today, enterprise customers shouldn’t let their frequency desensitize them from maintaining best practices in […]

The Time has Come for Broadband

At LB3 and TC2 we continue to observe a strategic shift in enterprise networking toward broadband, and the rate of adoption is accelerating.  In this 7-minute podcast, Keith Cook and Brent Knight join Tony Mangino to discuss why customers are more willing than ever to leverage broadband service in their […]

TC2’s Takeaways from the 2024 Enterprise Connect Conference

This year, several LB3 and TC2 colleagues attended the annual Enterprise Connect conference – a massive event focused on communications, collaboration and CX for enterprise customers.  Enterprise Connect provides a venue for customers, service providers, and subject matter experts to explore new service offerings and network with others in the […]