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Category: Podcasts

Negotiating Customized IT Services Deals

Many of the large systems integrators’ recent financial results indicate that large enterprises are increasingly turning to global system integrators, outsourcers, and professional services firms to deliver their IT functions and strategic projects, combining traditional IT outsourcing with large, transformational IT programs. In this 10-minute podcast, Ben Fox, one of […]

Verizon Pads Its Bottom Line by Imposing Economic Adjustment Charge

Telecom vendors love to pile on charges that fall outside the rates for services that enterprise customers work hard to negotiate and lock down in their agreements.  Although vendors give these add-on charges official-sounding names, they are nothing more than made-up, add-on charges that improve vendors’ revenue and compromise customers’ […]

First the Great Resignation, Now the Great Burnout

In a previous podcast, we talked about how The Great Resignation was impacting network lifecycle management.  As a result of this mass exodus of key employees, companies are now having to contend with another employee phenomenon … The Great Burnout. Listen to this 9-minute podcast as TC2’s UK Managing Director […]

The TDM Pain is Real

Back in 2020, TC2’s Jack Deal and Mark Sheard published an article and recorded a podcast entitled “TDM: It’s Time to Decommission and Move” warning of the risks associated with failing to plan the move away from legacy time division multiplexing (TDM) service.  Companies that failed to heed their advice […]