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Category: Podcasts

Vendors Have a Surcharge Addiction

The introduction of new technologies and lower cost alternatives to legacy telecom has been great for enterprise buyers of ICT, but not so great for the incumbent vendors, because these changes cut into their profits.  To counter the declining revenue stream, vendors have created new, more lucrative sources of revenue […]

Fixed Wireless Access – A Technology Whose Time Has Come

Fixed Wireless Access, or FWA, has attracted a lot of attention from residential and commercial users recently, and for good reason.  As speeds have increased, latency has reduced, and the service has become more reliable, wireless broadband service is becoming a viable alternative to wired last-mile connections to the Internet.  […]

TEM is More Important Than Ever

If you’ve ever looked closely at your ICT billing, you’d probably agree that it can be pretty complex and sadly, often inaccurate.  That’s one of the reasons that telecom expense management (TEM) has grown as an industry and why enterprises have come to depend on the services TEM companies offer. […]

Online Guides – The Trojan Horse of ICT Contracts

Most enterprise telecommunication contracts contain terms that are quite unfriendly to the customer.  That’s because these unfavorable terms are hidden in the carrier’s online terms known as service guides, guides, service publications, and other benign terms. Listen to this 12-minute podcast as Laura McDonald, a Senior Partner at LB3, and […]

Mobile Privacy Invasions Continue

Personal information generates considerable revenue for companies who collect it.  Google has users’ location information that it offers to advertisers for targeted ad placements, and it delivers massive profits to Google.  The practice, however, has landed Google in some hot water. Listen to this 8-minute podcast as Kevin DiLallo, an […]

What You Need to Know About CBRS

The Citizens Broadband Radio Service, also known as CBRS, has drawn little media attention compared to 5G cellular, but it is starting to get some traction with carriers, ISPs, and enterprise customers.  There are a number of legal and technical issues that a user needs to consider before committing to […]