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Category: Articles

AT&T Issues Withdrawal of Service Matrix

Webtorials –  Deb Boehling & Janis Stephens.   AT&T Gives a Hint on When it Plans to Discontinue Key Voice Services Many Enterprise customers understand the dangers of the carriers’ online terms and changes to them, but few have time to keep up with it all. A recent move by AT&T […]

How to Avoid eRate Rule Violations

eSchool News Steve Rosen & Colleen Boothby The FCC is investing millions of dollars to remove eRate waste, fraud, and abuse. Here’s how to make sure you’re not caught in its net. eRate-violationsThis summer, the Federal Communications Commission (FCC) created a Universal Service Fund (USF) Strike Force, which is tasked […]

Verizon Rapid Delivery – Not SO Fast

CCMI Laura McDonald & Deb Boehling How Rapid Delivery works, the services it impacts and, most importantly, the steps you should take if you do business, or are thinking of doing business, with Verizon. Long delivery times are among customers’ biggest complaints about their telecom vendors, so Verizon’s “rapid delivery” […]

Negotiating Private Cloud Transactions

No Jitter Ben Fox & Marc Lindsey Stiff competition and cloud providers’ eagerness to sell services allow enterprises to negotiate best-in-class transactions and obtain market-leading services. Private cloud installations are an increasingly common component of enterprises’ data center strategies. They complement traditional data center infrastructure and public cloud services (such […]