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Don't Ignore AT&T's Latest Business Service Guide Update!

  • No Jitter
  • 7/24/2017
  • Deb Boehling

Read your July 17 AT&T email (“AT&T Business Service Guide - Subscription Notification of Change”) to discover how the carrier treats new network and data security responsibilities.

Keeping up with changes to online terms that the big guys -- AT&T, Verizon, and CenturyLink -- make is a must.  Why?  Those online terms form part of the contract under which you purchase services.  Typically what's inside the change notifications can be boring - a typo fix, shuffling of material, or statement that numerous (typically customer unfriendly) terms do not apply to a fabulous new service.  That was not the case recently, however, in the changes to AT&T's General Provisions.  AT&T is taking on limited responsibility for network and data security.


At an average total organizational cost of a data breach in the U.S. of $7.35 million, data security poses large risks to you and your vendor. Silence in the written contract is no longer an option.


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