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Contract Games: How Verizon Rapid Delivery Turns Contracting on its Head

  • No Jitter
  • 8/30/2016
  • Deb Boehling & Laura McDonald

Large business customers need to be well prepared lest they be sucked into the trap Verizon is setting with its "optimized" service-delivery platform.

Verizon wants enterprise customers to move to its "optimized" Verizon Rapid Delivery (VRD) platform. In fact, it is openly enticing customers to do so by offering (slightly) lower pricing and promotions to get them to move. Verizon suggests that VRD will streamline processes and make ordering and installation quicker. Sounds good - everyone wants lower prices and quicker delivery.

So should you jump on the VRD bus? No. As your mother always told you, if it sounds too good to be true, then it probably is.

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