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How Service Provider Agendas Affect Enterprise Customers

  • No Jitter
  • 2/12/2015
  • Hank Levine

Carriers and their enterprise customers agree on the need to migrate from TDM to IP, but disagree over the specifics.

LB3's Hank Levine takes a look at their agendas with regard to the following, and what they mean for you:

  • The TDM-IP migration
  • Net neutrality
  • Surcharge increases
  • Shifting regulatory responsibilities to the customer via contract terms
  • "Hidden" terms and conditions in Service Guides, AUPs and click-through licenses

The carriers like to say their only agenda is to serve their customers. That's true. And it's fine, so long as you don't mind being lunch.

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