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January 5, 2024
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April 4, 2024
April 8, 2024
While companies should always be on the lookout for unexpected hikes in their ICT spend, in today’s uncertain environment it is more important than ever to maintain vigilance. Just last month Lumen notified its customers of an upcoming change to their operational and technical support structure that may leave enterprises […]
Merger and acquisition activity can be beneficial to the business, but it can also lead to complications when it comes to integrating ICT deals of the two entities. Harmonizing disparate commercial terms, service schedules and pricing from legacy contracts can be a headache. In this 7-minute podcast, Keith Cook and […]
On Saturday, March 30th, AT&T announced a significant data breach that exposed the sensitive personal information of millions of its current and former customers. As data breaches seem only to increase in frequency, enterprise customers can’t rely on service providers alone to keep their data safe—they must be proactive about […]
5G was in the doldrums, but 5G Fixed Wireless Access (FWA) is a success story – it is growing and we predict more adoption by enterprise customers in 2024. In certain industries, particularly those with more remote or ex-suburban presences, 5G FWA tempts enterprise customers as an alternative to fixed […]
This is the season of AI, and it should be no surprise that we predict that AI will continue to have a significant (and growing) impact on the ICT market and day-to-day use of information, communications, and network deals. Three areas in which AI-driven change will directly impact ICT in […]
*This piece was not written by, or with the help of, AI! ICT service providers, like most other companies, are increasingly using Artificial Intelligence to drive efficiencies and savings in their back-office operations and their provision of services to customers. While increased efficiencies and savings are, of course, beneficial for […]
January 5, 2024
March 14, 2024
April 4, 2024
April 8, 2024
